Appointment cancellation has to be done at least 8 hours before the scheduled timings. If the cancellation is done 8 hours before the scheduled timing, complete fees would be refunded.

Also, if the consultant or therapist is late by more than 15 minutes and don’t inform the other party then the session will stand cancelled and complete fees would be refunded. The refund will be done within 7 to 14 working days after cancellation. If the sessions couldn’t be conducted because of technical glitch at our end, then the client will receive a full refund within 7 – 14 days.

The consultant or therapist might be busy handling other patients or might get stuck up with medical emergency, so the client needs to be patient for few minutes. The consultant or therapist might suggest different timings for appointment if busy, then the client can take call as per his availability.

We do not provide refund for homeopathic medication at any circumstances.

All the cancellation and refund requests to be sent on the following email id – support@resolvesoul.com